ezSamsat
Tuesday, 02 May 2017 22:03:26 WIB | tags: website, portfolio | 379 hits | 0 comment(s)Based on personal experience, the process to extend the annual vehicle tax and changing the ownership of the vehicle in Samsat is an almost useless effort. If the customers don’t come early in the morning, it’s almost guaranteed that all of their efforts will be wasted. The queue is long and not in order. And what make it worse, is the service from them. The procedure and the instruction that was given by them is not clear and very confusing. In conclusion, we can say that the process to extend the annual vehicle tax and changing the ownership of the vehicle in Samsat is Kafkaesque.
Therefore, we are compelled to find a solution to solve this troublesome problem by proposing online system that can be used to help this process. We limit its scope in this process because we already knew how it works. This online system that we have designed is not the same as the existing one that used ATM because there are some differences in functionality.